Frequently Asked Questions

Q.	How should I record these PDUs? What category do they belong to?
Q.	I am experiencing some difficulty in InSite courses; some of the features do not seem to function correctly. I am using a MAC computer and the Safari browser. What should I do?
Q.	I registered for InSite yesterday with the Key you provided me. Why is it that today InSite reports that the Key is invalid?
Q.	InSite doesn't seem to accept the password that I am entering. What am I doing wrong?
Q.	The InSite system sent me a new password for my account. When I type it in, it is rejected. What should I do?
Q.	I entered my name as User Name and the Key as my password, but I still can't log in.
Q.	I click on "Register", but it won't let me continue. It looks like the instructions are cut off, and I'm missing part of the message. What should I do next?
Q.	When I try to login, InSite just returns to the same screen without allowing me access to my course. What should I do?
Q.	I've created a username and password for InSite. When I login and go to the Classroom, I don't see anything. My screen is just gray; what should I do?
Q.	What are the requirements for my personal computer to fully experience InSite training courses?
Q.	I need 35 contact training hours to apply for the PMP certification. Can I obtain all 35 hours needed from InSite?
Q.	(Applies to the "Pass the PMP Exam" course only) When I take a practice exam in the Testing Lab, the page that appears is blank...why can't I read the questions?
Q.	What is the page in InSite named "Cafe?" I do not see any content there.
Q.	I finished my InSite course and wanted to register for a different InSite course. Do I have to register all over again, or is there a way for me to use my same username and password?
Q.	Just what is a non-alphanumeric character?
Q.	What is a double quote?